Starpio
Built for Hair Salons

AI Review Responses Built for Hair Salons

A bad haircut review is deeply personal — and how a salon responds shapes whether a client ever tries a new stylist there again.

No credit card required · Cancel anytime · Setup in 5 minutes

Responding to reviews on:GoogleYelpFacebookBBBAngiTripAdvisorHouzzTrustpilot

Salon reviews are highly personal — a haircut or color that didn't turn out right feels like a physical, visible mistake, and reviews reflect that emotional intensity. Salons that respond with genuine care (not defensiveness) and offer a specific fix tend to retain clients even after a bad first visit.

89%

of consumers read business responses to reviews

BrightLocal Local Consumer Review Survey

86%

of consumers won't consider a local business with a rating below 4 stars

BrightLocal Local Consumer Review Survey

94%

of consumers say a business's response to a review has changed their perception of that business

BrightLocal Local Consumer Review Survey

How Starpio Works

Three steps. Five minutes. Never worry about reviews again.

Connect Your Platforms

Link your Google Business Profile, Yelp, Facebook, and more in under 5 minutes. No technical setup. Just log in and authorize.

Train Your Brand Voice

Answer 8 quick questions about your tone, values, and style. Starpio learns how you communicate — and writes every response in your voice, not a robot's.

Responses Go Out Automatically

Every new review gets a professional AI response within minutes. Approve manually or let Starpio publish automatically. Your reputation is protected 24/7.

See It In Action for Hair Salons

Real review types, real AI responses — this is what Starpio drafts automatically.

Amber T.

Asked for a subtle trim and left with 3 inches gone. Nobody checked in with me during the cut.

✦ Starpio AI Response

Amber, a cut that goes that far past what you asked for — without checking in first — isn't okay, and we're genuinely sorry. We'd like to fix this properly at no charge with a different stylist if you'd prefer. Please call the salon directly and we'll get you booked right away.

Julia P.

First colorist who actually listened to what I wanted instead of pushing their own idea.

✦ Starpio AI Response

Listening first is exactly what we train every colorist to do, Julia — thank you for noticing and for the review. We'll make sure your colorist sees this.

Simple Pricing. Serious Results.

Start free for 7 days. No credit card. Cancel anytime.

Starter

For single-location businesses

$79/mo
  • 1 business location
  • Google + Facebook monitoring
  • AI response drafts
  • Email alerts for new reviews
  • Monthly reputation report
  • 50 responses per month
Start Free Trial
Most Popular

Pro

For growing businesses with multiple locations

$179/mo
  • Up to 5 locations
  • All platforms (Google, Yelp, Facebook, BBB, Angi, TripAdvisor, Houzz, Trustpilot)
  • 1-click publish
  • Brand voice AI training
  • Sentiment analysis dashboard
  • Competitor review tracking
  • Unlimited responses
  • Priority support
Start Free Trial

Enterprise

For franchises and multi-location brands

$499/mo
  • Unlimited locations
  • White-label option
  • Franchise management dashboard
  • API access
  • Custom brand voice per location
  • Dedicated account manager
  • SLA guarantee
  • Custom integrations
Contact Sales
90-Day Money-Back Guarantee — If you don't see measurable improvement in your review response rate within 90 days, we refund every dollar. No questions.

Frequently Asked Questions

Every Day You Wait Is Revenue You're Leaving Behind

Join local business owners who stopped losing customers to unanswered reviews. Your first 7 days are completely free.

No credit card · 5-minute setup · Cancel anytime

90-Day GuaranteeCancel Anytime