AI Review Responses Built for Spas and Wellness Centers
Relaxation is the product — a stressful booking experience or a rushed treatment undermines the entire reason someone came in.
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Spa customers are paying specifically for a calm, unhurried experience, so complaints about feeling rushed, understaffed treatment rooms, or booking mix-ups cut directly against the brand promise. Reviews get read closely by gift-purchase customers in particular, who are booking an experience for someone else and want reassurance it will go smoothly.
of consumers read business responses to reviews
BrightLocal Local Consumer Review Survey
of consumers won't consider a local business with a rating below 4 stars
BrightLocal Local Consumer Review Survey
of consumers say a business's response to a review has changed their perception of that business
BrightLocal Local Consumer Review Survey
How Starpio Works
Three steps. Five minutes. Never worry about reviews again.
Connect Your Platforms
Link your Google Business Profile, Yelp, Facebook, and more in under 5 minutes. No technical setup. Just log in and authorize.
Train Your Brand Voice
Answer 8 quick questions about your tone, values, and style. Starpio learns how you communicate — and writes every response in your voice, not a robot's.
Responses Go Out Automatically
Every new review gets a professional AI response within minutes. Approve manually or let Starpio publish automatically. Your reputation is protected 24/7.
See It In Action for Spas
Real review types, real AI responses — this is what Starpio drafts automatically.
“Massage was cut 15 minutes short with no explanation or discount.”
Christine, a shortened session without an explanation — or an adjustment to reflect it — isn't the experience we promise, and we're sorry. We'd like to make it right with a complimentary extended session on your next visit. Please call the spa directly and we'll get that scheduled.
“Gifted this to my mom for her birthday and she said it was the most relaxed she's felt in years.”
That's exactly the kind of gift experience we hope for, Natalie — thank you for trusting us with something so meaningful. We'll share this with the team who took care of her.
Simple Pricing. Serious Results.
Start free for 7 days. No credit card. Cancel anytime.
Starter
For single-location businesses
- 1 business location
- Google + Facebook monitoring
- AI response drafts
- Email alerts for new reviews
- Monthly reputation report
- 50 responses per month
Pro
For growing businesses with multiple locations
- Up to 5 locations
- All platforms (Google, Yelp, Facebook, BBB, Angi, TripAdvisor, Houzz, Trustpilot)
- 1-click publish
- Brand voice AI training
- Sentiment analysis dashboard
- Competitor review tracking
- Unlimited responses
- Priority support
Enterprise
For franchises and multi-location brands
- Unlimited locations
- White-label option
- Franchise management dashboard
- API access
- Custom brand voice per location
- Dedicated account manager
- SLA guarantee
- Custom integrations
Frequently Asked Questions
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Every Day You Wait Is Revenue You're Leaving Behind
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