AI Review Responses Built for Optometry Practices
Eye exams and glasses are a repeat, recurring purchase — reviews decide who patients come back to every year.
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Optometry combines a medical visit with a retail purchase (frames, lenses, contacts), so reviews often cover both the exam experience and product satisfaction. Because patients typically return annually, a single bad experience has a long tail — losing a patient here often means losing them for years, not just one visit.
of patients use online reviews as the first step in finding a new provider
Software Advice patient survey
of consumers won't consider a local business with a rating below 4 stars
BrightLocal Local Consumer Review Survey
of consumers read business responses to reviews
BrightLocal Local Consumer Review Survey
How Starpio Works
Three steps. Five minutes. Never worry about reviews again.
Connect Your Platforms
Link your Google Business Profile, Yelp, Facebook, and more in under 5 minutes. No technical setup. Just log in and authorize.
Train Your Brand Voice
Answer 8 quick questions about your tone, values, and style. Starpio learns how you communicate — and writes every response in your voice, not a robot's.
Responses Go Out Automatically
Every new review gets a professional AI response within minutes. Approve manually or let Starpio publish automatically. Your reputation is protected 24/7.
See It In Action for Optometrists
Real review types, real AI responses — this is what Starpio drafts automatically.
“New glasses prescription felt off from the start and it took 3 visits to get it right.”
Diane, needing 3 visits to dial in a prescription is more back-and-forth than you should have had to deal with, and we're sorry for the frustration. We'd like to make sure it's fully resolved — please call and ask for the doctor directly so we can review your file and confirm everything's correct.
“Huge frame selection and the optician actually helped me pick ones that suited my face.”
Getting real, personalized help with frames — not just a rack to browse — is what we want every visit to feel like, Peter. We'll pass this along to the optician who helped you.
Simple Pricing. Serious Results.
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Starter
For single-location businesses
- 1 business location
- Google + Facebook monitoring
- AI response drafts
- Email alerts for new reviews
- Monthly reputation report
- 50 responses per month
Pro
For growing businesses with multiple locations
- Up to 5 locations
- All platforms (Google, Yelp, Facebook, BBB, Angi, TripAdvisor, Houzz, Trustpilot)
- 1-click publish
- Brand voice AI training
- Sentiment analysis dashboard
- Competitor review tracking
- Unlimited responses
- Priority support
Enterprise
For franchises and multi-location brands
- Unlimited locations
- White-label option
- Franchise management dashboard
- API access
- Custom brand voice per location
- Dedicated account manager
- SLA guarantee
- Custom integrations
Frequently Asked Questions
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