AI Review Responses Built for Veterinary Practices
Pet owners write the most emotional reviews of any category — and how a vet responds gets read as closely as the review itself.
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Veterinary reviews are unusually emotional because they involve a family member the reviewer can't speak for. Reviews that mention a difficult diagnosis, an emergency visit, or end-of-life care get read with extra weight by other pet owners, and how a practice responds to those specifically shapes its reputation more than routine-visit reviews ever will.
of pet owners use online reviews as the first step in finding a new veterinarian
Software Advice patient survey
of consumers won't consider a local business with a rating below 4 stars
BrightLocal Local Consumer Review Survey
of consumers say a business's response to a review has changed their perception of that business
BrightLocal Local Consumer Review Survey
How Starpio Works
Three steps. Five minutes. Never worry about reviews again.
Connect Your Platforms
Link your Google Business Profile, Yelp, Facebook, and more in under 5 minutes. No technical setup. Just log in and authorize.
Train Your Brand Voice
Answer 8 quick questions about your tone, values, and style. Starpio learns how you communicate — and writes every response in your voice, not a robot's.
Responses Go Out Automatically
Every new review gets a professional AI response within minutes. Approve manually or let Starpio publish automatically. Your reputation is protected 24/7.
See It In Action for Veterinarians
Real review types, real AI responses — this is what Starpio drafts automatically.
“Felt like we were rushed through explaining our dog's diagnosis and treatment options.”
Beth, a diagnosis conversation should never feel rushed, especially when it's about your dog — we're sorry it came across that way. We'd like the chance to go through everything again more thoroughly. Please call the office and ask for the practice manager so we can set up time with the doctor to fully answer your questions.
“The team was incredibly gentle and compassionate when we had to say goodbye to our cat.”
We're so sorry for your loss, Carlos, and we're grateful you trusted us with that moment. We'll make sure the team who was there with you sees this — it means as much to them as it does to us.
Simple Pricing. Serious Results.
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Starter
For single-location businesses
- 1 business location
- Google + Facebook monitoring
- AI response drafts
- Email alerts for new reviews
- Monthly reputation report
- 50 responses per month
Pro
For growing businesses with multiple locations
- Up to 5 locations
- All platforms (Google, Yelp, Facebook, BBB, Angi, TripAdvisor, Houzz, Trustpilot)
- 1-click publish
- Brand voice AI training
- Sentiment analysis dashboard
- Competitor review tracking
- Unlimited responses
- Priority support
Enterprise
For franchises and multi-location brands
- Unlimited locations
- White-label option
- Franchise management dashboard
- API access
- Custom brand voice per location
- Dedicated account manager
- SLA guarantee
- Custom integrations
Frequently Asked Questions
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